Returns & Refunds policy

Customer satisfaction is important to us.

Processing Time

Orders are processed within 2–3 business days.

Processing times do not include shipping transit time.

Shipping

Currently we ship within the United States only.

Shipping times vary depending on destination and carrier.

Damaged Items

If your item arrives damaged:

Please contact us within 14 days of delivery.

Email:

antony@iconiciconz.com

Include:

  • Order Number

  • Photos of the damaged item

  • Photos of the packaging

If approved, we'll replace the damaged item at no additional cost.

Exchanges

We currently offer exchanges only for damaged items.

Returns

Because many of our products are printed or produced specifically for each order, we do not accept returns for:

  • Buyer's remorse

  • Incorrect size ordered by the customer

  • Change of mind

Signed Books

Signed books are final sale and cannot be returned or exchanged unless they arrive damaged.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or delivery issues resulting from incorrect addresses provided during checkout.